Occasionally, Microsoft engineers help troubleshoot and fix issues that arise with the service.
To learn more about Microsoft's workflow process, see Privileged access management. Customer Lockbox brings you into the approval workflow process that Microsoft uses to ensure only authorized requests allow access to your content. To see the options for licensing your users to benefit from Microsoft Purview offerings, see the Microsoft 365 licensing guidance for security & compliance.Ĭustomer Lockbox ensures that Microsoft can't access your content to do service operations without your explicit approval. To recommend support for other services, submit a request at Feedback Portal.
Customer Lockbox supports requests to access data in Exchange Online, SharePoint Online, OneDrive for Business, and Teams. This article provides deployment and configuration guidance for Customer Lockbox.
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